Maintenance repair

We hope you enjoy the delicacy of your jewelry. We would like to draw your attention to the fragility of our jewelry and recommend that you wear them with care.

We have carefully selected the precious and semi-precious stones that make up your jewelry and have carefully attached them to a silky nylon cord which guarantees a certain resistance. Each piece is handmade in Paris.

Variations in color, transparency, inclusions and stains are all small imperfections that make our necklaces and/or bracelets authentic and naturally beautiful.


How do I take care of my jewelry?

Gemstones are delicate and can break, treat your necklace and/or bracelet gently and it will accompany you throughout your life. When you are not wearing your jewelry, store it in the pouch that comes with it.

Can I swim with my jewelry?

Avoid exposing them to chemicals (perfumes, creams, chlorine, etc.), we recommend that you remove them before swimming .

Certain stones such as turquoise, malachite, amazonite, opal, lapis lazulis and pearls are called 'porous' and do not tolerate humidity well, be sure to keep them away from water.


Can I have my jewelry repaired?

Our Workshop allows you to repair your jewelry.

For collars , our fitters repair (subject to available stocks):

-Zippers: free

-Clasps: 22 or 30€ (depending on the model)

-Seams: free

-Losses of supply (broken snaps, broken chain, etc.)

-Minor damage

For shoes , our teams can:

-Install skates: €15

-Reassemble: €36

For ready-to-wear , our teams can:

-Replace buttons

-Sew unstitched seams

-Sew some tears if they are repairable

We only repair parts purchased on our site, in one of our Apartments or at Le Bon Marché.

For remote support, click here .

What is the repair time ?

The repair of your jewel can take up to 3-4 weeks from the date of receipt.

Formulaire de réparation